Working together and following recommended best practices will allow us to continue to provide relocation services to our valued customers with appropriate levels of caution and concern. BTI will continue to monitor this situation daily and take any additional measures needed as we navigate this situation.
As a Mayflower agent, the health and safety of our customers and service providers is our highest priority. Over the past several weeks, we have been closely monitoring the developments regarding COVID-19 (commonly known as coronavirus). If you have a move scheduled or are planning a move, we understand you may have questions.
The Centers for Disease Control and Prevention (CDC) has issued guidance for Business and Employees as well as guidance for Individuals and their homes. The World Health Organization (WHO) also has excellent resource information. Following published guidance and continuing to monitor information in your own community is an effective means to help combat the spread of Coronavirus.
Working together and following recommended best practices will allow us to continue to provide transportation services to our valued customers with appropriate levels of caution and concern. BTI will continue to monitor this situation daily and take any additional measures needed as we navigate this situation.
Planning your move?
BTI and Mayflower’s entire network of moving professionals have been educated regarding Coronavirus and have created a plan for a safe moving experience. For instance, we offer several options for providing a pre-move survey. We can schedule an appointment to send someone to your home. BTI also offers virtual surveys (similar to a video chat or FaceTime), which are fast, convenient and efficient. In order to provide the most accurate estimate, a visual (in person or through video technology) survey should be performed. You can work closely with BTI on what works best for your situation. We can assure you BTI and our entire Mayflower network are taking extra precautions and have educated personnel regarding Coronavirus.
Not Feeling Well?
My move is scheduled in a few days, and I’m not feeling well, what should I do? First and foremost, you should do what makes you most comfortable. It’s possible to delay the start of your move, but you should check with your mover to see what dates are available and to get details related to any changes. If you are not considered at risk, you may want to proceed. We ask in this situation you let us know you are not feeling well. Ultimately, the decision will be yours.